Stronger customer connections
That’s what it’s really about. Some call this your retention strategy. Klaviyo calls it ‘owned marketing,’ others call it owned media. Regardless, it looks like building your list of prospects and customers, and treating the list as a long-term asset. That’s our focus. Not paid traffic, not ads. Not social media.
About us
We’ve been helping companies do this since 2000. Fads fade, but mailing lists can get better over time. So does our team: the average length of employee tenure at our firm is 7 years. Experience is one reason we’re ebusiness pros.
About you
Our clients aim to sell to their customers of today, and their customer’s children as the next generation comes of age. You’re engaged in a long-term, brand-building project. So you prioritize your list and customer relationships.
If you’re visiting Austin, check the schedule of our Austin Shopify Meetup. It’s been going 12+ years with 1000+ active members today. You’re welcome at our events.
In each newsletter, founder Patrick Scott Pitman seeks one #DTC idea worth sharing. Observations from Austin, Texas about martech + people.
Get to know ecommerce brand owners with multiple exits alongside those who are just starting their store in the broader Miami tri-county area. Get support from the Miami Shopify Meetup.